Frequently Asked Questions

Everything you need to know about shopping with TRUNKI.

How can I track my TRUNKI order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.

Do you offer international shipping?

Yes, TRUNKI ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.

Are your products sustainably made?

At TRUNKI, we prioritize ethical manufacturing and use organic or recycled materials in 80% of our seasonal collections to reduce our environmental footprint.