Returns & Exchanges
At TRUNKI, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for easy returns and exchanges. All items must be in their original condition, unworn, and with all tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact to prevent damage during transit.
Label and Ship
Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing